Patient Intake
Triage every inbound call by reason, urgency, insurance, and routing rules — before staff time gets consumed.
Every other AI receptionist on the market sends your patient's voice and call transcript to OpenAI or Anthropic. Spravek doesn't. Our voice agent runs on a sovereign LLM stack we own — patient PHI never leaves our infrastructure. We can prove it: every tenant gets a green "Sovereign" badge backed by a downloadable audit ledger.
DeepSeek-70B and Llama 4 multimodal hosted on our GH200 — your patient call audio and transcripts never reach OpenAI, Anthropic, or any third-party model API.
NVIDIA NeMo TTS + Whisper STT running on our infrastructure. The patient hears a synthetic voice generated on our own servers — not ElevenLabs, not Google, not Azure.
Every cloud-endpoint touch is logged to a per-tenant append-only ledger. Download the CSV, hand it to your compliance officer or HIPAA auditor.
If a sovereign component is ever degraded and we need to fall back, our PII pipeline tokenizes patient identifiers before any cloud call — and the badge flips red so you see it.
RLS-enforced multi-tenancy, encrypted at rest + in transit, granular role-based access, and per-tenant audit logs. Built so your BAA is a one-day conversation.
Every other "HIPAA-compliant AI" means signing a BAA with 4-7 separate vendors. Spravek replaces them. One BAA. One vendor. One audit.
Triage every inbound call by reason, urgency, insurance, and routing rules — before staff time gets consumed.
Recurring visits, equipment delivery windows, on-call rotations. Conflict-free across every clinician.
Patients, caregivers, referring providers, insurers — full relationship + consent history per record.
DME tracking, serial numbers, deliveries, returns, warranty windows. Every item linked to a patient.
In-home assessments, deliveries, follow-ups. Route, ETA, photo confirmation, and signature capture.
Care SOPs, equipment fitting protocols, intake scripts. Permanent institutional memory across staff turnover.
Calls, SMS, voicemail — recorded, transcribed, and auto-summarized to the right patient record.
Clinicians, techs, dispatchers, billing — workload, availability, and credential tracking.
Service line items, prior auth tracking, invoicing, and payment collection.
Patients see appointments, equipment status, invoices, and secure messaging.
AI receptionist that handles intake 24/7. Every call logged to the right patient. Sovereign data plane.
Spravek targets healthcare-adjacentoperations — DME providers, mobile clinics, in-home care, medical equipment, allied health services, telehealth-support ops. We are not a primary-care EHR replacement and we do not store the clinical chart. We replace the front-of-house: phone, intake, scheduling, dispatch, billing prep, equipment tracking, and the AI receptionist that ties it all together. If you need an AI receptionist that won't leak PHI to a third-party API, this is the only platform that proves it.
Book a compliance review. We walk through the data plane, show you the audit ledger, and answer every question your security team has — in one call.